One inspection before loading catches what is wrong on the day it is attended. It does not stop the same fault appearing on the next run, and it does not help you when a defect only shows up once the cartons are open in your own warehouse.<\/p>\n
Our quality work is the layer around the inspection: how a factory is qualified, how the specification is fixed, how a deviation is recorded, and what happens when something goes wrong after delivery. It opens at sourcing<\/a>, where a factory is first qualified, and it closes only when a repeat order is checked against the same specification.<\/p>\n You send photographs and the quantity affected. We go back to the factory with the record already assembled: the approved sample, the specification and the inspection report for that lot. The conversation then turns on a specific deviation rather than on opinion, and it ends in rework, replacement, a credit or a return.<\/p>\n The on-site inspection itself is a separate service, described under factory inspection and product quality control<\/a>.<\/p>\n No. An inspection is one event attended at the factory. Quality assurance is the system around it: the supplier record, the specification, the archive and the follow-up when a defect appears.<\/p>\n Then you argue from documents instead of from memory. We hold the approved sample, the inspection notes and the packing records, and we make the case with those. Where a factory still refuses, we say so plainly and hand you the evidence to take it further.<\/p>\n Yes. Send the specification, the current sample and the order history, and we start the archive from there.<\/p>\n Send the product, the supplier and the problem you are trying to prevent. We will tell you which stage is the gap.<\/p>\nHow our quality system works<\/h2>\n
\n
Where problems get caught<\/h2>\n
\n
When something goes wrong after delivery<\/h2>\n
What you get<\/h2>\n
\n
Preguntas frecuentes<\/h2>\n
Is this the same as an inspection?<\/h3>\n
What if the factory disputes the defect?<\/h3>\n
Can you take over quality control on a supplier you did not introduce?<\/h3>\n
Talk to us about quality<\/h2>\n